Ticket replaced the Tokens of the old version of the Sims Mobile. The usage is still the same with Tokens. These can be used in purchasing objects in the game such as furnitures and clothings. Switching traits and changing Hobby or Career Story will also requires Tickets as a payment.
How to Get Tickets
From Family Chest
Everyday, you'll get a random reward from the Family Chest in the Heirloom Store. You might get Simoleons, Cupcakes, Fashion Gems and Tickets. Chances you can get Simcash too, but that is totally rare.
From Selling Heirlooms
If you have some duplicate heirlooms, make use of it by selling it! You can get Heirloom Tickets from them. The price of each heirloom varies depend on its rarity.
Tickets as a Reward
Aside from Simoleons and SimCash, you can get various tickets as a reward from participating in different events such as Career Event, Hobby Event and even attending parties. You'll get Ticket reward too in completing the Daily To Do list and Quests. This is the most suggested way to earn tickets as you'll receive SimCash, Simoleons and XP on top of the tickets.
Watching Video Ads
Do you have a minute to spare? Why not watch a video ad to earn tickets and other stuff. This is another effective way to earn tickets. You can just play the video ad and do something else.
Purchasing Tickets in the Store
If you have tons of SimCash to spend, you can grab bundles of ticket in the Sims Mobile Store. This is the fastest way to get it but expensive. This is not highly recommended for starters.
How to Check your Tickets
The Ticket Inventory is your storage for various objects including tickets. This is where you can see the type and number of Tickets you currently possess. It is like your wallet for Tickets. Tapping the ticket in the inventory will show how to get them.
How to Check the Inventory
Tap the Arrow Tab Menu on the right side of the screen. The Arrow Tab Menu houses the option for Party, Game Friends, Messages and Settings.
Tap "Inventory" then select "Tickets" to view your collected tickets. To know how to obtain a particular ticket, just tap on it and a pop up message will tell you how.
Other way to Check your Ticket
You can also check the numbers of tickets you have in your inventory whenever you are buying objects that requires ticket as a payment particularly Heirlooms. You can see the total of your tickets at the top left corner of the screen.
The reason why your Super and Luxe Tickets aren’t showing is because you’re not level 20+ Once you get there, you will have the option to buy only Super Tickets, because with Luxe being rare, you can only earn these through Special Events from the game.